Guarantees

We strive to have satisfied customers!

If you are not satisfied with our product, please contact us and we will discuss the matter and come to a solution together.

We strive to at least meet the Swedish Consumer Agency's recommendations for guarantees.

We offer a one-year Functionality Guarantee from the date of order, provided that the product is used in a normal and correct manner. But don't hesitate to get in touch even after the warranty period has ended if you discover something unusual about our products.

A consumer always has three years to complain about an original defect in a product. An original fault can be a manufacturing fault or any other fault that the product had before you as a consumer received it.

In the unlikely event that something should happen to the product during the warranty period, we offer the following options:

  • Repair the item
  • Offer another item
  • Discount the price
  • Take the item back and refund the purchase price

    Please visit hallakonsument.se/konsumentratt/garanti/ to read more about your rights as a consumer.